Julien Rousseau, Deputy CIO at Docaposte

Why did you decide to take this course?

"I've been with Docaposte for 20 years, including 10 in the CIO function, and I needed to do a 360° on the CIO function. The training is dense, the program of a CIO is complex, there are many facets that we observe in the program, it allows us to have a real overview of the CIO function." 

What did you think of the program?

"A very interesting module that I don't see much of in my job today is the design function, a point that allows us to take ownership of the design elements implemented in all the departments.

I think it's important to understand how solutions are designed to take customer needs into account. This can help at Docaposte, even though we have specialized UX/UI teams, to understand their expectations when we go to work with them, and to make sure that customer needs are well taken care of."

"Leadership is very important: knowing how to talk to your Comex, your management, understanding what they expect from the IT department, it's essential not to have this posture centered on the technical side but to understand that the IT department can be a lever for the company. It's a way of addressing your teams, enabling you to pass on your vision to your teams, we see in the training how to translate the strategy defined by management into the teams."

Who would you recommend this course to?

"Either to CIOs already in the function, like myself, it allows us to do a 360° overview, or to IT directors who want to take on more scope in the function. It's a course that allows us either to perfect our knowledge or to go a little further, to grow."

"In a short space of time, we benefit from the experience of great CIOs who have 20 to 30 years' experience in the function, and we get back a concentrate of all that experience. We can exchange ideas informally, which allows us to expand our network and share subjects we're passionate about."

"This training gives you a sense of perspective on the entire scope. Today I'm very much involved in the day-to-day, this training allows me to step back and see if we're going far enough."